Privacy Policy

iDealResponse Privacy Policy

February 17, 2013

This “Privacy Policy” is for iDealresponse.com and its associated websites and product pages (collectively, the “Website”). This Privacy Policy covers the Website and is designed to assist You in understanding how we will use the information You provide when You use the Website, as well as how we will use other information that we collect based on that use. By using the Website, You consent to the information collection and use practices described in this Privacy Policy.

If You have questions or concerns regarding this Privacy Policy, You should contact us at [email protected] or at 13343 Fort Street, Draper, Utah, 84020, ATTN: Legal.

“Personal Information” means information that would allow a third party to learn your identity or contact You, including, for example, Your full name, address, telephone number, or email address.
Please read this Privacy Policy to learn more about the ways in which we collect, use and protect Your Personal Information. If we make any material changes to this Privacy Policy, we will notify You in accordance with the process described in the Terms of Use.

Disclosure of Personal Information
We do not sell or rent Your Personal Information to third parties for the purposes of marketing the products or services provided by those third parties to You. We use other third parties to provide Web analytics on our site. When You sign up for iDealResponse.com, we will share aggregate click data as necessary for the third party to provide that service. Although we may disclose aggregated information about the use of our Website, that information does not contain Personal Information. We may share Personal Information with our contractors and service providers solely for the purpose of maintaining, enhancing, or adding to the functionality of the Website. In the case of criminal investigations, including but not limited to fraud or alleged illegal activity, we may share Your Personal Information with law enforcement, government, and/or credit card issuing banks.

Information We Collect and How We Use That Information
Our basic registration forms require Users to provide contact information, including name, email address, zip code, and business information. We use this information to contact You about the services on our Website in which You have expressed interest or about enhancements or changes to the Website. Should we have trouble processing payment for Your purchase, we will use Your contact information to contact You. We also use Personal Information to provide You with targeted sales or support information.
If you share any payment information with us, Your information will be kept completely private.
When you record a verbal response, create a profile, post a rating, or post a comment, all information posted will be visible and available for viewing by our admin staff as well as Your company’s admin staff. Our staff will not share Your recordings or postings with anyone other than Your team and admin staff.

In Your use of the Website, we also store such information as times you’ve visited, pages you visited, and selections you’ve made. We track clickstream data to monitor utilization and to improve customer experience. Certain anonymous information such as title, education, areas of expertise, and online activities at the Website you’ve participated in to may be disclosed in statistics provided to other system participants through Website features, but neither your name and contact information or your actual recordings or postings will be disclosed through such features.

We post customer reviews on our Website, which may contain Personal Information such as the customer’s name. We obtain the customer’s consent prior to posting the review to post their name along with their review.
If Your Personal Information changes, or if You wish to remove it from our Website, You may correct, update, or remove it by making the change by emailing our Customer Support at [email protected]

We will retain and use your information as set forth herein and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Choice/Opt-out
When You register for our Website, we use Your email address to send You internal communications from iDealResponse. If You’ve registered to receive email communications from us and later change Your mind, You may contact us to have Your name removed from our distribution lists. You may opt-out of any of our communications by emailing us at [email protected]

Internet Protocol Address
Like most websites, we collect Internet Protocol (“IP”) address from all visitors to the Website. An IP address is a number that is automatically assigned to Your computer when You use the Internet. We use IP addresses to help diagnose problems with our server, administer our Website, analyze trends, track users’ movement, gather broad demographic information for aggregate use in order for us to improve the Website, and deliver customized, personalized content.

Use of “Cookies”
Like most websites, we may use cookies to enhance Your experience on our Website. Cookies are pieces of information that some websites transfer to the computer that is browsing that website and are used for record-keeping purposes. Use of cookies makes web-surfing easier by performing certain functions such as saving Your passwords and Your personal preferences regarding Your use of the particular website. We do link the information we store in cookies to any Personal Information You enter into Your account settings on the Website. This link is only used internally for Website usage tracking and for re-marketing iDealResponse’s product and services to you.

As the use of cookies is considered industry standard, Your browser is probably set to accept cookies. However, if You would prefer not to receive cookies, You can alter the configuration of Your browser to refuse cookies. If You choose to have Your browser refuse cookies, our Website will not function properly.

Security
IDealResponse.com has implemented and follows industry standard measures to protect against unauthorized access to and unlawful interception or processing of Personal Information. Unfortunately, no data transmission over the Internet is 100% secure. While we strive to protect Your Personal Information, we cannot ensure or warranty the security of any such Personal Information.

Other Web sites
Our Website may contain links to other websites. Please note that when You click on one of these links, You are entering another website over which iDealResponse.com has no control and will bear no responsibility. Often these websites require You to enter Your Personal Information. We encourage You to read the privacy statements on all such websites as their policies may differ from ours.

Legal Disclaimer
We may disclose Your Personal Information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with legal process served on iDealResponse.com. As such, we cannot ensure that Your Personal Information will not be disclosed to third parties. For example, we may be legally obligated to disclose information to the government or third parties under certain circumstances, or third parties may circumvent our security measures to unlawfully intercept or access transmissions or private communications.